What we do

Results Coaching for Teams and Individuals

Concentrating on identifying what works for you or your team and ensuring you do more of it. In doing so, you achieve your results much sooner. We encourage individuals and teams to define their idea of a "future perfect" and identify elements where that currently exists, building on it toward that future.

Case Study Snapshot (200 employee security business)

We were working with the owner of a security business, who amongst other things was disenchanted with his Business Development Manager. However, he felt that the business needed him to secure it's future, since the owner had no sales skills.

After a lengthy meeting with the owner it transpired that the he himself had been responsible for acquiring the two most lucrative contracts the company had ever won. This enabled the owner to change his mindset, re-evaluate his own competences and also place his relationship with the Business Development Manager on a more realistic basis.

Sales Training and Influencing

We don't use "close the sale" type of jargon. Instead, whilst acknowledging that people can be self conscious in a sales situation, confidence comes from identifying what currently works and building on it.

Case Study Snapshot (15 person management consultancy)

We were introduced to a business professional, who actually "shook", whenever she was faced with a sales situation. After a short while, she agreed that whenever the situation arose she would say to the prospect "I consider myself to be more than competent within my role; however I hate selling my services. When you are ready to make a decision can you interrupt our conversation and tell me please?" Prospects admired her honesty and nine times out of ten gave her the assignment.

(More details of our unique approach to selling can be found in the published guide: "Hate Selling" - let's call it Client Recruitment!" by John Sproson)

Change Management

Effective change strategies involve identifying the new "territory" and getting there as quickly as possible. Since the way to a solution depends on the solution itself, we do not encourage you to "talk through the problem", but focus on the solution. By identifying possibilities from the past, you will be more able to support sustainable change.

Case Study Snapshot (50 employee construction industry specialists)

A Client came to us to discuss a pending company merger. He was only 80% confident about it going ahead even though he agreed the figures made sense. After discussing the issue in some detail it became clear that his doubts were a reflection of a previous experience. On that occasion, he was due to merge with another company and the merger fell through at the eleventh hour.

We asked the client to describe what the newly merged company would look like this time. He described the advantage it would have over its predecessors, the benefits it would bring to staff and customers and the major advantage it would bring to the owners in monetary terms.

We asked the client what had gone well on the first occasion that could be applied to the new situation. He articulated this very clearly and in doing so confirmed that the circumstances were now completely different. He saw no reason why the merger shouldn't proceed. It did and the new business was even more successful than the owner had ever imagined.